Join the 155,000+ IMP followers

VOLLMER

VOLLMER LAUNCHES VISUAL SUPPORT

The sharpening specialist VOLLMER is offering direct online communication with its help desk in the form of its new "Visual Support" service. Encrypted video and audio channels link customers to technicians in real time. Live streaming means that the help desk and on-site team share the same view of the mechanical and electrical areas of a grinding or erosion machine. The addition of remote access also enables direct access to the machine. This service package makes it possible to identify faults quickly, visually assist with service tasks and reliably respond to application-related questions.

BYSTRONIC News

Step-by-step approach to becoming a digital champion

Medium-sized sheet metal processing companies are resolutely tackling digitalization. But what can be optimized? How best to automate? And what should be networked? These questions can only be answered through expertise and experience. The roadmap for the future has to be developed within the framework of a cooperative partnership. Bystronic helps its customers to make profitable use of the opportunities presented by new technologies.

Join the 155,000+ IMP followers